A. 回复一封饭店顾客的投诉信(英文回复)
到底投诉的是什么事情啊？
无论什么原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下来要针对具体事情答专复的
……
最后属表示感谢
thank you for reading!
sincerely yours XXX
B. 用英语回复投诉信！！！急！！！请英语好的高手帮帮忙
Mr. Paul to provide goods to delay the inconvenience caused to our company, the company therefore sent a complaint letter to him, requiring compliance with the Treaty and the integrity of, and prior to October 10 so that the goods reach their destination, or on the abolition of purchase orders.
百分之百对！内容
C. 投诉信的英文回复信 大堂经理
投诉信
&
回复信
投诉信写作基本套路：
Dear
首段：表明写作意图以及与收信人的相关性；
中间段：写明原因，提出具体方案，并且希望得到解决；
结尾段：希望得到回复，并且表示感谢
投诉信写作模板：
Dear Sir or Madam:
I am very happy that
„„
, but it is a pity to inform you that
„„
Generally
speaking/I
must
explain
the
main
reason
for
my
disappointment.
Firstly
„„
.
Secondly,
„„
.
Last but not least,
„„
These problems have affected my normal life, to remedy this situation/address these
problems, I suggest making the following changes. Before I take any further actions, I
do hope you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
投诉信写作可用句型：
※
We would like to draw your attention to something you have obviously
failed to
notice.
※
There are some problems with
„
that I wish to bring to attention.
※
I am writing to express my concern/dissatisfaction/disappointment about
※
To remedy/rectify the matter/situation, I suggest making the following changes.
※
To
improve
the
situation/solve
the
problem,
it
is
advisable
for
you
to
take
the
following measures.
※
I hope that it will review its management system, with the view to providing better
service to the public.
模拟题
1
：
Directions:
You
bought
a
digital
camera
in
a
store
last
week,
and
you
have
found
that
there
is
something wrong with it. Write a letter to the store manager to explain the problem,
express your complaints and suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use
“
Li Ming
”
instead.
Do not write the address.
Sample
：
Dear Manager,
I am writing to express my disappointment about
the quality of the digital camera I
bought last Friday at your store.
During the five days the camera has been
in my possession
, problems have emerged
one after another.
For one thing,
the screen is always black,
making
the camera no
different from a traditional one.
For another,
the battery is distressing
as
it supports
the camera
’
s operation for only two hours.
These problems have affected my normal life. Therefore,
I wish to exchange it for
another
camera or declare
a
refund.
Before
I
take
any further
actions,
I
do hope
you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
D. 怎样用英语回复有关质量问题和延迟发货的投诉信
网络搜索金山在线翻译，第一条就是
E. 写英语投诉信
To Whom It May Concern,My name is Mike and on June 3rd I had ordered 10 computers which should be delivered on June 20th. But I did not receive any computers on the delivery date. Even worse, 10 days has passed from June 20th, but not even have I received any information from you about the delay.I need those computers in urgent, my work will be seriouly delayed without them. Please do your best to help provide my the computers in 5 days, which is before July 5th, otherwise I will have to cancel the order and make a claim against you.
F. 英语投诉信怎么写
英语投诉信范文：
Dear ______，
①I am ______(自我介绍)。 ②I feel bad to trouble you but I am afraid that I have to make a plaint about。
③The reason for my dissatisfaction is ______(总体介绍)。 ④In the first place， ______(抱怨的第一个方面)。 ⑤In addition， ______(抱怨的第二个方面)。 ⑥Under these circumstances， I find it ______(感觉)to______(抱怨的`方面给你带来的后果)。
⑦I appreciate it very much if you could ______(提出推荐和请求)， preferably ______(进一步的要求)， and I would like to have this matter settled by ______(设定解决事情最后期限)。 ⑧Thank you for your consideration and I will be looking forward to your reply。
Yours sincerely，
Li Ming
G. 用英语写投诉信
英文投诉信格式及范文如下：
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③ reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
英文投诉信范文
Dear Mr. Chang:
On September 10, our order for 280 womens cotton sweaters was ly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was e to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conct investigation at your end and reply to us.
Sincerely yours,
H. 用英语写一篇投诉信
To whom it may concern,
I'm writing to complain about the SQ200 I bought from your department store the other day. It worked very well the first months,however, when I used it later, I could neither send my friends messages nor take photos with my cellphone.
I think you will try to help me solve this problem.I have two options here, maybe you can take it as reference. First, I think I can change my phone to another one if possible.Second, maybe you should pay me refund because of the issue.
I hope you can figure out which measure to take wholeheartedly.Your cooperation will be highly appreciated.I'm looking forward to its solution.
I. 英语投诉信
Dear Sir/Madam,
i am writing to express my dissatisfaction with XXX （厂家）procts and request alternate starting XXX （退还货的日期）
the main problem i found is that extremely low quality class exists in your procts against your advertisement descriptions on television and internet.moreover, the colors were fade away after first washing in the washing machine.
i would be very grateful if you consider this request at your earliest convenience. thank you for your help in this matter. i look forward to hearing from you soon.
your sincerely,
XXX（姓名）
J. 怎么用英文回复客户的投诉信和写谢绝信
Dear Sir/ Madam:
We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.
Wish you all the best
yours,
......
下面的是谢绝信
dear whoever,
thank you so much for inviting me to your dancing party, i would love to join you but i don't think I can. I was just informed that i have some other (具体的事).
i'm terribly sorry, and i hope you can forgive my absence.
and I hope you will truly enjoy the party.
with love/regards
XXX