㈠ 旅游投诉解决处理后的情况说明该怎么写
哪有范文呀,主要是够不够成赔偿,够不够成投诉。你可以清楚地表述出你投诉的问题所在,及你想解决问题的办法。
㈡ 有关旅行社的投诉信
楼主,请先参考合同,如果合同中有提到这些购物点那么消费者协会是不会接受你版的投诉信的,如权果合同上没有提到那么请参考下面的:
原告:XX,男,19XX年X月X日出生。汉族,住地址(如北京市朝阳区将台乡酒仙桥村148号),电话:X。手机:X。
被告:X,男,X旅行社,地址:XX。电话:X手机:X
案由:买卖合同纠纷。
诉讼请求:旅行社不按照合同履行 多次带团员去合同外的购物点购物
事实与理由:解释下 根据《消法》和《产品质量法》的相关规定现提起诉讼,请依法裁判。
此致
敬礼
XXX消费者协会
具状人:X
20XX年X月XX日
希望我的回答对你有所帮助。
㈢ 以"你刚度假回来,对旅行社的服务不满意,给旅行社经理写封投诉信",写封英语作文!急。。。
October 1, 2004
Mr. Shawn Gray
President
Gray Travel Agency
111 Main Street
Warren, PA 42111
Dear Mr. Gray,
After successfully using your agency for many years, I recently experienced a terrible problem. I am writing to obtain compensation for a huge mistake for which I believe your firm is responsible.
On September 1, 2000, I used Gray Travel to book my honeymoon trip to Hawaii. Your agent, Carla Drysdale, made all of the arrangements for us. She booked my husband and I on the American Airlines flight to Honolulu (Flight 444) on September 14, which was scheled to arrive at 6 am on the morning of September 15. Our timely arrival was essential, as we were scheled to participate in a tour group which began its journey on the afternoon of September 15.
Upon our arrival at the San Francisco Airport, we discovered that our reservations had not been confirmed and the airline had overbooked the flight. Sadly, we were unable to get seats on the plane, which was the last American Airlines flight to Hawaii that day. We were reluctant to book seats on another airline, as we had already paid for this trip in full, using a Visa card (account #3374 7796 0039 0021). Our card was charged, yet we had no flight. Unfortunately, our credit limit was inadequate to book a different flight on another airline.
The bottom-line: we missed our flight to Hawaii, along with our tour group's departure in Honolulu. Instead of lying on a tranquil beach, we spent our first married days in the Airport Hilton in San Franciso, trying to sort out this mess. We were unable to speak with Ms. Drysdale until Monday, September 16, which was two days after our scheled departure. She was extremely apologetic, but could not explain what had caused the problem. She was unable to book us on an alternative flight to Hawaii on such short notice, but did offer to clear our credit card of all charges. She offered us no further explanations or compensation.
My husband and I are both livid. We planned this trip for over a year and were excited about visiting Hawaii on our honeymoon. Ms. Drysdales's mistake cost us our once-in-a-lifetime chance to fulfill a significant personal dream. In fact, we not only msised the trip; we are still fighting to recover our deposits at the hotel in Honolulu!
Because your agency caused the problems, we expect you to work with us to obtain a satisfactory resolution. Specfiically, we expect you to:
1) Verify that our Visa card has been credited for the $4539 we paid for the aborted honeymoon trip
2) Reimburse us for the $560 in deposits we are unable to recover from the Honolulu Sheraton Islander Hotel
3) Reimburse us for the two nights we spent stranded at the San Francisco Airport Hilton ($347)
4) Provide us with two first class round-trip tickets on a flight to Hawaii which will be good for the next calendar year (dates of travel to be our choice)
Your agency can't give us back our wedding trip, but we expect you to provide a future trip comparable to the one we were denied because of your booking mistake. We also expect a full apology from Ms. Drysdale and assurance that she takes responsibility for her error.
From our experience, this situation was a dramatic letdown from the superlative service that we usually receive from Gray Travel. In fact, we have always been loyal to your firm because of the exemplary treatment we have received from you and your attentive staff. We suggest that you coach Ms. Drysdale in proper booking proceres and in customer relations. Her behavior does not reflect positively on Gray Travel.
Please call me before October 15 with confirmation that our requests will be honored. If I don't hear from you, I will report you to the appropriate regulatory agencies in California and Hawaii.
Sincerely,
Jane Myers
111 Walnut Street
Avondale, PA 43211
717-555-7777
㈣ 投诉信关于旅游方面的怎么写(用英文写一篇文章)
第一点 飞机抄误点和旅行社没关系袭 是经常的事情 第二点 看你的线路里是不是有这个购物店 如果没有 那你可以投诉到当地旅游局 如果有 那就应该配合;
第三点 空调坏了 为什么不早说呢 如果你告诉酒店和导游空调坏了 没有给你协调宾馆 那就可以投诉 如果坏了 你也没说 等回来再说 一切都晚了 谁会去查哪天哪个房间的空调坏了呢 有什么问题一定要当地就提出来 回来再提什么都晚了。。也只能自认倒霉了
㈤ 导游多次把游客带到商场购物.消费者向消费者协会怎么写投诉信
订票你可以自己在网站上订,应为你不跟团,所以你的旅程费导游不会帮你负责。
如果你想通专过他这属个旅行社订票,你这个情况就会归为旅行社代购机票这个业务,要交适当手续费的。
最便宜的机票也要看各个航空公司报出的价格,旅行社也做不了主的
㈥ xx关于印发《XX旅游投诉管理制度》的通知 提供一个范本
兄弟,这些内容是不允许在这里发布的。建议你去这个网站查查吧
http://zw.gyyb.gov.cn:833/yb_xxgk_type.asp?filepath=Articles/2007/11/12/&id=20071112162737-137026-00-000&title=广元市元坝区文体旅游局%20关于印发《旅游投诉管理制度》的通知&check3time=2007-11-12%2016:32:34&deptname=区文体旅游局
㈦ 以这名游客身份向消费者协会写一封投诉信
关于XXX旅行社不按照合同履行相关侵权事宜
投诉信
XXX消费者协会:
投诉人:李XX,男,19XX年X月X日出生。汉族,电话:X。手机:X,住址(XXXXXXXXXXXXXXXXXX)。
投诉对象:XXX旅行社,该旅行社导游:XXX,女,XXX旅行社地址:XXX。旅行社电话:XXX,导游手机:XXX
事实与理由:本人在XXXX年XX月XX日参加XXX国际旅行社组织的XXXX年XX月XX日至XXXX年XX月XX日新马泰旅游,在旅游过程中,旅行社不按照合同履行,该旅行社导游XXX多次带团员去合同外的购物点(XXXX、XXXX、XXXX)购物,以上购物点为合同外购物点,并且所到商场的商品较市场比较质量差,价格高,在整个新增购物点购物过程中压缩了旅游观光时间,该旅行社严重违反合同,侵占了消费者旅游观光时间。
诉讼请求:要求XXX旅行社及其隶属导游XXX根据《消法》和《产品质量法》的相关规定对消费者进行合理的解释下以上反映相关情况,请依法裁判。
此致
敬礼
具状人:李XX
20XX年X月XX日
㈧ 写关于酒店的一封投诉信
根据1991年国家旅游局颁布的《旅游投诉暂行规定》,写投诉状应本着真实的原则平实的反映情况,具体的说,一份完整的投诉状应包括以下几部分:
一、投诉者的姓名、性别、国籍、职业、单位(团体)名称、地址、联系电话。
二、被投诉者的名称、通讯地址、联系电话。
三、投诉的事实与理由。
四、具体赔偿要求。
五、与事实有关的证明材料,如合同、传真、机船车票、门票、凭证、发票等。
另外,投诉者应该按照被投诉者数提出诉状副本并依法在投诉过程中提供新证据。 答案补充 一、投诉的类型 1、客人对服务态度的投诉 客人对员工的服务态度,如言语粗鲁、态度冷漠、爱理不理,有时由于客人与员工的性格、心情问题的问题,往往发生争执。 2、对服务质量的投诉 如果酒店的员工没有按照有关原则来服务,如分错房、邮件未及时送到、行礼无人搬运等。而这一类的投诉,在酒店接待繁忙时很容易发生的。 3、对设施、设备的投诉 作为酒店的设备、设施如空调、照明、供水、电梯等未能及时检查、维修等所造成的投诉,即使建立了较完善的维护制度,也不能消除所有设施、设备潜在的问题。尤其是历史较长的老酒店,更容易出现此类现象。 4、对异常事件的投诉 有时,客人会碰到一些意外的情况,如所有的房间都已预定完毕,由于交通运输繁忙无法买到车票等,这类问题一般来说与酒店的经营无关,但往往客人希望得到酒店的帮助解决。或客人对酒店的政策不甚了解,从而进行投诉。
具体投诉什么也没有现成的,你组织一下咯
㈨ 旅游撤诉书怎么写我要写一份导游投诉的撤诉怎么写
提供《撤诉申请书》范本一份,供参考。
民 事 撤 诉 申 请 书
申请人:XXX,性别,出生日期,民族,家庭住址,身份证号,联系电话。
被申请人:XXX,性别,出生日期,民族,家庭住址,身份证号,联系电话。
申请请求:申请人于××年××月××日起诉被申请人借款纠纷一案,已由贵院依法受理,现申请撤回起诉。
事实和理由:
申请人XXX于二0 年 月 日向贵院起诉XXX借款纠纷一案,贵院已经受理,案件号为:(2014)XXX民初字第XXX号,现申请人XXX和被申请人XXX已经达成和解协议。因自身合法权益得到维护,现申请人依据《中华人民共和国民事诉讼法》相关规定,申请撤回起诉,请贵院予以批准。
此致
XXX人民法院
申请人:XXX
二0 年 月 日
㈩ 急需一篇英文旅游的投诉信,字在100-200之间。各位英语高手帮帮我,先谢了
To whom it may concern:
I spent my holiday at your hotel and I was hoping that it would be a pleasant stay. However, I found that the services provided in this hotel is not at an acceptable level. The receptions cannot understand my need and provide service efficiently. I was really disappointed. I hope that your hotel can spend more time to improve your employees and service quality. When I return to this place next time for my vacation, I wish that everything will be improved and I can have a good time ring my stay.
Thank you for spending your time and reading this letter.
Yours truly,
(your name)