Ⅰ 关于饭店投诉的小短文（英语）
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
译文
亲爱的先生：
我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。
但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。
我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。
请早日回复。
真挚的：堂娜
http://..com/question/25903763.html?si=5
http://..com/question/79742463.html
Ⅱ 英文餐厅投诉作文要求250字左右.恳请英语高手帮助.好的话,另外加分,麻烦啦.
Last Saturday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manager of the restaurant and offer your suggestions on this problem
Dear manager,
I was a guest/customer at your restaurant last Saturday. I wish to refer you to the incident that happened that day, calling for your immediate attention to the matter.
It shocked me when I found a fly in a dish in the middle of our meal. I could hardly bear it. I felt sick. If it happens again, I am convinced that no one will come to eat here any more. It is advisable for you to tidy up/ clean up your kitchen as soon as possible.
Please give me your immediate attention to this matter.
Sincerely yours,
***
Ⅲ 英文作文关于投诉餐厅
Dear Sir or Madam,
I am writing to inform you that I hope you can inspect the service of your restaurant.If you convince.
I am dissatisfied with waiter beacuse of his impolite behavior.For one thing,we came into the restaurant for seveal minutes,he gave someone a ring all the while and refuse to talk with me.For another,He eat our food by stealth.
I hope you will give e attention to this matter.Thank you~
Sincerely yours,
XX
Ⅳ 求一篇餐厅中处理顾客投诉的情景对话英语
客人:
Hey, waiter, come here.
嘿，服务员，过来。
服务员:
What is the matter,sir?
怎么了，先生？
客人:
I have a complaint. Please ask your manager here.
我要投诉，找你们经理来。
服务员:
Sir, is there anything
unsatisfying?
先生，有什么地方不满意吗？
客人:
Look at the
soup, there is a fly floating over it.
看这汤，上面漂着一只苍蝇。
服务员:
That is impossible, I have
checked it carefully.
不可能啊，我仔细检查过了呀。
客人:
Anyway,
I want to see your manager.
不管怎样，我要见你们经理。
服务员:
OK, I go to find our manager.
好，我去找经理。
客人:
I need you give me a reasonable explanation.
我需要你们给我个合理的解释。
服务员:
We will, please wait a moment.
会的，请稍等。
Ⅳ 如何解决餐厅客户投诉问题英文三分钟对话的
关於上错菜的投拆(complains about the wrong order)
G: Waiter. This isn’t what I
ordered!
侍应生。这不是我点的菜！
W: I’m very sorry, sir. What was your
order?
真对不起，先生。您点的是什麽？
G: I ordered a Shrimp Curry, not Beef
Curry.
我点的是咖哩鲜虾，不是咖哩牛肉！
W: I see, sir. I’ll bring you some at
once.
我明白了，先生。马上给您送来。
W: Your curry, sir. I’m very sorry for the
mistake.
您的咖哩，先生。抱歉弄错了。
G: Yes, please be more careful in the
future!
嗯，今後可要当心点！
W: I will, sire. I hope you enjoy your
meal.
我会的，先生。请慢用。
关於上菜过慢的抱怨(complains about a late order)
G:
Waiter. I ordered my meal at least thirty minutes ago and it still hasn’t
come.
Why is it taking so long?
侍应生，我至少在三十分钟前点的菜，到现在还没来。为什麽要这麽久？
W: I’m
very sorry, sir. I’ll check your order with the
Chef.
真对不起，先生。我会和主厨核对您点的菜。
G: Please do any hurry up! I’ve got an
appointment in fifteen minutes.
请快一点！十五分钟後我有个约会。
W: Just a moment,
please
请稍等。
(brings order上菜)
W: Your meal, sir. We’re very sorry for
the delay. Please enjoy your lunch.
先生，您的菜。抱歉耽搁了。请享用您的午餐。
沉着应对
1.
当你听不懂客人的意思时: 对不起,我不明白,让我找我们领班/经理帮您的忙
I’m sorry .I
don’t understand .May I ask the captain /Manager to help you .
2.
当你不明白客人的意思时: 对不起,我不明白,您可以让我看看吗
I’m sorry .i don’t understand ,Will you please
show me that.
3. 当客人提出的要求,你不能答允时,说:非常抱歉,我们不允许这样做的
I’m terribly sorry .we
are not permitted to do this.
4. 在婉拒客人的要求时,说: 恐怕不行,很遗憾
I’m afraid not
,unfortunately.
5. 当客人向你致谢时,说: 很高兴为您服务,或请别客气/很乐意效劳
My pleasure ./You are
welcome/Glad to be of service
6. 能答应客人的要求时.可迅速答应时: 当然可以先生/太太 我马上拿来先生/太太
立刻办
Certainly, sir/madam. I’ll go and get it right away, sir/madam Yes
sir/madam.
7. 不能答应客人的要求致歉时: 非常抱歉.恐怕我们没有
I’m sorry .we don’t
have…..
用电话询问遗失物件时的英语会话
G:Is that the Coffee Shop?
请问是咖啡厅吗？
W:Yes,
it is. May I help you?
是的，需要我效劳吗？
G:Yes. I had breakfast in your
restaurant this morning and left my glasses there. Have your found
them?
我今天早上在贵餐厅用餐时把眼镜遗落在那边。您们有没看到？
W:May I have your name,
please?
请问您贵姓？
G:Yes, it’s Talbot.
我姓台伯。
W:Could you describe
them, please?
请描述那副眼镜的外形好吗？
G:Yes, they are a pair of brown ladies horn
rimmed glasses with blur tinted lenses.
好的，那是一副色角质镜框女用眼镜，蓝色镜片。
W:Could
you hold the line, please? I’ll check for you.
请不要挂断好吗？我查查看。
W:I’m very
sorry to have kept you waiting. We have found your glasses,
ma’am.
劳您久等了。我们找到您的眼镜了，太太。
G:Wonderful. I’ll come to pick it
up.
太好了，我会过来取回。
W:Could you come to the Cashier’s Desk at the
entrance?
请到入口处的出纳台拿好吗？
G:Fine. Thank you very
much.
好的。谢谢您。
W:You’re welcome,
ma’am.
不客气。
请客人稍候时的英语会话
Dialogue: W = Waiter 服务生G = Guest
客人
W: Good evening, sir. Welcome to Lichang Seafood Restaurant.
先生，晚上好，欢迎光临黎昌海鲜大酒楼。
G: Good evening. 早。
W: How many persons,
please?请问有几位？
G: A table for three, please. 三位。
W: I’m afraid all our
tables are taken, sir. Would you mind to wait a while?
先生，恐怕所有的位子都坐满了。您介意等到有空位吗？
G: Well, how long will it take？ 要等多久？
W: I’m not
sure. But we’ll get a table ready as fast as we can. 我不确定。但我们会尽快帮您把位子准备好。
G:
OK, then I’ll wait. 好吧，我等一会儿。
W: May I have your name, please? 请问贵姓？
G:
Yes, It‘s Anderson. 安德生。
W: Mr. Anderson. Thank you. Could you take a seat
over there and I will call you when the table is ready.
谢谢您，安德生先生。要不要到那边坐，有空位时我再叫您。
G: Fine. Please don’t forget! 好的。请别忘了！
W: I
won’t, sir. (a table becomes vacant) 先生，不会的。（有一张空桌时）
W: We have a table for
you now, Mr. Anderson. This way, please. 先生，现在有位子了。这边请。谢谢您的等候。
G: That’s ok.
没关系。
Ⅵ 关于在西餐厅不愉快的用餐的投诉信英语作文
Dear boss,
Thank you for reading my letter.
Last Sunday is my classmate Mary's brithday.We went to your restaurant so as to celebrated Mary's brithday.But your restaurant was not good than I expected.We couldn't tolerate that restaurant at all.The service was really bad and the food was awful.The most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.
We complained about the food , the hygiene and the the service to the waiter.But his attitude was very pride and he ignored us.It was really provoking! Finally ,the waiter drove us away.How dare he was!
All of us were very angry.I am doubt that whether I would come to your restaurant or not.
Yours,
Liming
亲爱的老板
谢谢你看我的信。
上星期我的同学玛丽生日，大家去你的餐厅庆祝.但那家餐厅比我想象中差.我们完全无法忍受这个餐厅.服务真的很差，食物很难吃.最让人无法忍受的是这家餐厅的卫生情况很吓人.我们感到非常的恶心.
我们对员工投诉了餐厅的食物卫生以及服务.但是他的态度非常的傲慢并且无视我们.这真是太令人气愤!最后，我们还被侍应赶走了。他竟然敢这么做!
我们都非常的生气.我很怀疑,我会不会再到你的餐厅吃饭.
黎明
希望帮到你.有什么问题可以找我.请记得采纳..祝学业进步
Ⅶ 餐厅投诉信英文怎么写
餐厅英语:餐厅必备英语口语和常识
Have you got a table for two, please?
请问您有两个人的桌子吗？
Have you booked a table?
您预定餐桌了吗？
Have you made a reservation?
您预定了吗？
smoking or non-smoking?
吸烟区还是非吸烟区？
Would you like something to drink?
您想喝什么？
Would you like to see the menu?
您需要看菜单吗？
点菜就餐的典型次序是：找一张桌子坐下－看菜单－点菜－付钱－离开。英语语言的表达基本上也是依照次顺序。“订餐”在英文中有两种说法，即to book a table 和 make a reservation。在英国以及在其它很多国家，餐厅一般划分为吸烟区和非吸烟区。一进餐厅，服务员会主动征询客人的意见，然后引领客人前往所选择的区域就餐。
Excuse me, could I see the menu, please?
打搅一下，我能看看菜单吗？
Are you ready to order?
您现在可以点餐吗？
first course/stasters
第一道菜／开胃菜
maincourse
主菜
dessert
甜食
Could I have the bill, please?
请拿账单来，好吗？
How would you like to pay?
请问您怎样付款？
在西餐厅就餐，菜单一般由三类不同的菜别组成。the first course或者starters是指第一道菜，往往是汤、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips是鱼和炸土豆条，它同“roast beef and york shir pudding——牛肉布丁”、 “shepherd spie——牧羊人的馅饼”一样，都是典型的英国传统菜肴。最后一道是甜食——或冷或热，但都是甜的。西方饮食习惯是先吃咸的，后吃甜的。西餐菜单名目繁多，有时不易读懂。遇到这种情况，可以请服务员解释一下。
我觉得这些能够帮助你！
Ⅷ 英文作文关于投诉餐厅 对餐厅的不满!
Dear Sir or Madam,
I am writing to inform you that I hope you can inspect the service of your restaurant.If you convince.
I am dissatisfied with waiter beacuse of his impolite behavior.For one thing,we came into the restaurant for seveal minutes,he gave someone a ring all the while and refuse to talk with me.For another,He eat our food by stealth.
I hope you will give e attention to this matter.Thank you~
Sincerely yours,
XX