投诉英语文

① 求 史上最完美投诉 的英语原文

这个是全文

Dear Mr Branson,
REF: Mum to Heathrow 7th December 2008
I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.
Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at thehands of your corporation.
Look at this Richard. Just look at it:

I know it looks like a baaji but it's in custard Richard, custard. It must be the pudding. Well you'll be fascinated to hear that it wasn't custard. It was a sour gel with a clear oil on top. It’s only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter. Perhaps the meal on the left might be the desert after all.
Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started desert before the main course, a sponge shaft would be the least of my worries. So lets peel back the tin-foil on the main dish and see what's on offer.
I'll try and explain how this felt. Imagine being a twelve year old boy Richard. Now imagine it's Christmas morning and you're sat their with your final present to open. It's a big one, and you know what it is. It's that Goodmans stereo you picked out the catalogue and wrote to Santa about. Only you open the present and it's not in there. It's your hamster Richard. It's your hamster in the box and it's not breathing. That's how I felt when I peeled back the foil and saw this:

Now I know what you're thinking. You're thinking it's more of that Baaji custard. I admit I thought the same too, but no. It's mustard Richard. MUSTARD. More mustard than any man could consume in a month. On the left we have a piece of broccoli and some peppers in a brown glue-like oil and on the right the chef had prepared some mashed potato. The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird.
Once it was regurgitated it was clearly then blended and mixed with a bit of mustard. Everybody likes a bit of mustard Richard.
By now I was actually starting to feel a little hypoglycaemic. I needed a sugar hit. Luckily there was a small cookie provided. It had caught my eye earlier e to it's baffling presentation:

It appears to be in an evidence bag from the scene of a crime. A CRIME AGAINST BLOODY COOKING. Either that or some sort of back-street underground cookie, purchased off a gun-toting maniac high on his own supply of yeast. You certainly wouldn’t want to be caught carrying one of these through customs. Imagine biting into a piece of brass Richard. That would be softer on the teeth than the specimen above.
I was exhausted. All I wanted to do was relax but obviously I had to sit with that mess in front of me for half an hour. I swear the sponge shafts moved at one point.
Once cleared, I decided to relax with a bit of your world-famous onboard entertainment. I switched it on:

I apologise for the quality of the photo, it's just it was incredibly hard to capture Boris Johnson's face through the flickering white lines running up and down the screen. Perhaps it would be better on another channel:

Is that Ray Liotta? A question I found myself asking over and over again throughout the gruelling half-hour I attempted to watch the film like this. After that I switched off. I'd had enough. I was the hungriest I'd been in my alt life and I had a splitting headache from squinting at a crackling screen.
My only option was to simply stare at the seat in front and wait for either food, or sleep. Neither came for an incredibly long time. But when it did it surpassed my wildest expectations:

Yes! It's another crime-scene cookie. Only this time you nk it in the white stuff.
Richard. What is that white stuff? It looked like it was going to be yoghurt. It finally dawned on me what it was after staring at it. It was a mixture between the Baaji custard and the Mustard sauce. It reminded me of my first week at university. I had overheard that you could make a drink by mixing vodka and refreshers. I lied to my new friends and told them I'd done it loads of times. When I attempted to make the drink in a big bowl it formed a cheese Richard, a cheese. That cheese looked a lot like your baaji-mustard.
So that was that Richard. I didn't eat a bloody thing. My only question is: How can you live like this? I can't imagine what dinner round your house is like, it must be like something out of a nature documentary.
As I said at the start I love your brand, I really do. It's just a shame such a simple thing could bring it crashing to it's knees and begging for sustenance.
Yours Sincererly,
Oliver Beale

② 英语投诉信范文 急...........!!!!!!!!!!

（（这里有篇
refund
claim
letter，是范文来的，你可以看一下～～
你给出5分，我帮你找到个很好的范文，应该够意思了吧～～如果需要我结合你的情况写一篇完整的东西，希望提高悬赏。））
Dear
Retailer:
I
am
writing
to
request
a
full
refund
of
my
tuition
fee
of
$220
for
the
extension
course,
"History
of
Macroeconomics"
that
began
on
February
10th,
2003.
As
noted
in
the
requirements
of
"Tuition
Refund"
section
of
the
University
Student
Manual,
I
have
withdrawn
from
the
course
within
the
six-week
time
limit.
A

of
that
withdrawal
slip
is
attached.
Unfortunately,
ill
health
has
proscribed
continuing
my
ecation
at
this
time.
In
support
of
this
claim,
I've
attached
a
letter
from
my
physician,
Dr.
Holmes,
where
he
notes
that
he
has
advised
me
to
limit
my
physical
activities,
and
feels
that
my
illness
is
such
that
I
should
not
continue
traveling
to
the
school
at
this
time.
If
you
require
any
further
information
from
me,
feel
free
to
contact
me
at
[address]
or
[phone
number].
I
appreciate
your
prompt
attention
to
this
matter
and
look
forward
to
receiving
the
full
refund.
Sincerely,
[Name]

③ 英文投诉信格式

英文投诉信格式

生意不可能总是一帆风顺，不管企业多么细心、精心地处理业务往来，事故还是难以避免：货物可能送错了地方，可能在运输中受损或者延迟，等等，各种情况都可能发生。

当发生事故的时候，如果只是一些很快就能得到解决的小问题（比如保险、保证或是其他合同条款），一封日常投诉信就完全可以了。

由于这些小问题一般不会遭到对方的反对，日常投诉信只要清楚、明了、简要就行。下面是写日常投诉信所遵循的法则：

右上角：日期

左上角：称呼

正文：

第一段：表明自己的'身份，说明写信目的，因何事投诉何人或机构。

第二段：具体阐述投诉的内容和投诉的理由。

第三段：提出解决建议并期望尽快解决，表示感谢。

右下角：署名

1、开头就提出要求。

2、详细解释此要求的原因。

3、结尾要表示感谢对方的合作。

英文投诉信范文 （一）

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model. It you refer to our original order （see the attached）， you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity （120 items） of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

英文投诉信范文 （二）

School Polluted

No. 1 Middle School

March 5, 1997

Dear Editor,

Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.

But great changes have taken place since a chemical works was built near our school two years ago. It proces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

It＇s time for us to take steps to protect our surroundings and prevent them from being polluted.

Yours ever,

Wang Hong

④ 投诉信英文范文作文怎么写

英语投诉信，相信外贸员也许会从客户那边收到呢?下面是我给大家整理的投诉信英文 范文 ，供大家参阅!
投诉信英文范文 1
Dear Sir or Madam,

I am writing to make a complaint against your bad delivery service.

I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month.

Other than the three I’ve had to return recently,I’ve always found your procts to be excellent.I would be grateful if you could send a replacement and refund my postage.

I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.

Sincerely,

Wang Hua
投诉信英文范文 2
Dear Sir or Madam,

I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.

To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.

Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

Yours sincerely,

Zhang Wei
投诉信英文范文 3
Dear Sir:

With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。

The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be e to careless handling at some stage prior to packing。

We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。

Yours sincerely，

Li Ming
投诉信英文范文 4
Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。

After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃。

This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。

Yours faithfully，

Li Ming
投诉信英文范文 5
Dear Mr。 Chang:

On September 10， our order for 280 women's cotton sweaters was ly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。

We had the case investigated immediately， and the result shows the damage was e to improper packing， for which the suppliers are definitely responsible。

Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conct investigation at your end and reply to us。

Sincerely yours，

Li Ming

看过投诉信英文范文 的人还看了：

1. 大学英语投诉信范文

2. 商务英语投诉信范文

3. 投诉信范文高中英语作文

4. 高中英语作文投诉信范文

5. BEC英语写作技巧:投诉信的写作模板范文

⑤ 英语投诉信参考范文

下面是我整理的英语投诉信参考范文，以供大家学习参考。

英语投诉信范文之一：

Dear Sir or Madam,

I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.

To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.

Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

Yours sincerely,

Zhang Wei

英语投诉信范文之二：

Dear Sir：

With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be e to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely，

Li Ming

英语投诉信范文之三：

Dear Mr. Chang：

On September 10，our order for 280 women's cotton sweaters was ly received，but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately，and the result shows the damage was e to improper packing，for which the suppliers are definitely responsible.

Needless to say，we have suffered a great loss from this，as we cannot sell the sweaters in this condition to our customers. We ask you to conct investigation at your end and reply to us.

Sincerely yours，

Li Ming

英语投诉信范文之四：

[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using Li Ming instead.

Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperture range from 0℃ to 9℃。

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration.

Yours faithfully，

Li Ming

[文章点评]

这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。

⑥ 英语投诉信的写作格式及模板

商务英语 信函是国际商务活动的重要交流手段,而商务英语投诉信又是其中不可或缺的一种类型。以下是我整理的一些投诉信模板，希望对 英语学习 者有帮助。

投诉信

(1)开头： 自我介绍 ，交代投诉内容，表明本信的目的和要求。

(2)正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。

(3)结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。

投诉信经典句型归纳

(1)It is a great pity that we find there is something wrong with…

(2)Would you please let me know whether or not you can…as soon as possible?

(3)I hope that my problem will get your kind consideration.

(4)I am sure there are technical or manmade errors involved.

(5)l hope you can make an investigation into this matter as soon as possible.

(6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。

(7)I am writing to make a complaint about…

(8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities.

(9)One annoying aspect of your service is…

(10)I have been pleased with your services for years，but now I feel very disappointed.

(11)I would like to draw your attention to the problem/fault…

(12)I am writing to inform you that I find…unsatisfactory.

(13)I wish to express my dissatisfaction/disappointment about…

(14)It would be highly appreciated if you could…

(15)I trust you will take my complaints seriously and…

SAMPLE WRITING

Directions:

You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you.

Write a letter to the Accommodation Officer at the college and:

1) ask for a new room next term,

2) you would prefer a single room,

3) explain your reasons.

Dear Sir or Madam,

I am writing to express/ dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.

I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.

To solve this difficulty/ improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.

Yours sincerely,

Li Ming

投诉信的结构

(1)开头：自我介绍，交代投诉内容，表明本信的目的和要求。

(2)正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。

(3)结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。

二. 投诉信经典句型归纳

(1)It is a great pity that we find there is something wrong with… 令人非常遗憾的是我们发现……有问题。

(2)Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快……

(3)I hope that my problem will get your kind consideration。我希望您能考虑一下我的问题。

(4)I am sure there are technical or manmade errors involved.我确信出现了技术或人为的错误。

(5)l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。

(6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。

(7)I am writing to make a complaint about… 我写信是为了投诉……

(8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities. 如果此事不能妥善解决，我将要求退还支付款项，或者向有关部门投诉。

(9)One annoying aspect of your service is… 你们的服务项目中一个令人不满的地方是……

(10)I have been pleased with your services for years，but now I feel very disappointed. 多年来我一直很满意你们的服务，但现在我非常失望。

(11)I would like to draw your attention to the problem/fault… 我想让您知道这个问题/错误……

(12)I am writing to inform you that I find…unsatisfactory. 我写信是为了告诉你，我发现……令人非常不满意。

(13)I wish to express my dissatisfaction/disappointment about… 我想表达我对……的不满/失望。

(14)It would be highly appreciated if you could… 如果你能……我将万分感谢。

(15)I trust you will take my complaints seriously and… 我相信你会认真对待我的投诉，并且……

三.投诉信参考 范文 ：

Directions:

You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you.

Write a letter to the Accommodation Officer at the college and:

1) ask for a new room next term,

2) you would prefer a single room,

3) explain your reasons.

Don’t sign your own name at the end of your letter, using“Li Ming”instead.

Dear Sir or Madam,

I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.

I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.

To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.

Yours sincerely,

⑦ 英语投诉信的格式

英语投诉信的格式如下：

1、右上角：日期。

2、左上角：称呼。

3、正文：

第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。

第二段：具体阐述投诉的内容和投诉的理由。

第三段：提出解决建议并期望尽快解决，表示感谢。

4、右下角：署名。

投诉信注意事项

应当明确写投诉信需要如实反映的情况：姓名、联系电话等相关信息；被投诉者的有关信息，名称、地址、联系方式等；投诉的事实和理由；具体赔偿要求；与事实有关的真实证据，例如各种票据、合同等。

写信的第一个标题是“申诉书”。在写投诉者相关资料后，一定要保证资料的真实性，且不能错误。确认投诉者的资料正确后，再填写被投诉者的相关资料，同时必须确认无误，否则你的申诉就是无效的。

⑧ 高中英语作文投诉信模板及范文

英语作文是对学生综合能力考核最彻底的一类题型,对单词的掌握、对语法的熟悉程度、谴词造句的能力都会在写作文的水平中体现的一览无余。下面，是我为你整理的高中英语作文投诉信模板及范文，希望对你有帮助!

高中英语作文投诉信模板及范文篇1

Dear manager,

你好经理：

I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.

我写这封信给你是为了投诉昨天下午我在你店购买的电脑。那台电脑有问题。这让我非常不开心。

The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.

我把它拿到办公室后电脑不能正常关机。我点击关闭按钮，这机器似乎没有响应。它让我很恼火。

It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.

很明显的在你卖给我之前你没有仔细检查电脑。我认为你们商店应该为卖我的有缺陷的电脑承担全部责任。我要你给我一个满意的答复。我希望你能尽快给回我的钱。

Sincerely yours,

Jack

杰克

高中英语作文投诉信模板及范文篇2

Dear Customer Service Representative,

I am writing to comp[ain about the bad delivery service of your company.

The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.

In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.

I would appreciate anything you can do to help us in this matter.

Yours truly,

(Signature)

高中英语作文投诉信模板

Dear ______,

①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.

③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).

⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.

⑨ BEC英语写作技巧：投诉信的写作模板范文

投诉信是顾客或客户为了维护自己的权利或者因为对某事不满而写的一种信。你有时可以把投诉信寄给报社，但通常你会把信寄给你所投诉公司的负责人。下面是我整理的投诉信的写作模板范文，以供大家学习参考。

示例

投诉信虽然是抱怨某事，但他的开头方式应该有礼貌，这样才能给人们一个好印象。另外一个要记住读投诉信的人未必是犯了个错误的人。

投诉信的结构

Introction - Reason for writing the complaint

开始段： 写投诉信的原因

Main body - a. The necessary details: where you bought it, when and what the problem is. b. why you are complaining

主段： a. 一些必要的细节： 你在哪里，什么时候购买了此产品，并且此产品有何种问题。 b. 你为什么要投诉。

Conclusion - Say what you want the reader to do.

结束段： 说明你希望读到这封信的人怎么做

投诉某产品

Dear Mr. Astor

We have used your company as a supplier to our electric goods for ten years and until recently the quality of your procts has always been good.

However, on 4 May 2004, we took delivery of some radios which was of extremely poor quality. Many radios were damaged. We cannot sell them to our customers.

I do hope that such a delivery will not be repeated and that your suppliers to us in the future will again be of high quality. If, however, we receive any further faulty procts from you, we will be obliged to find another supplier to provider us with goods which meet our own high standards. I am sure you will be able to provide us with goods which meet our own high standards .I am sure you will be able to provide us with a satisfactory explanation.

Your sincerely

(我们公司把你们公司作为我们电器商店的供应商已经10年了。直到最近你们的产品质量一直很好。然而，我们在2004年5月4日收到的一些收音机质量极差，很多收音机坏了。我们不能可能在卖给我们的客户。我真的希望这种情况不再发生，并且希望你们将来所提供产品的质量还会提高。如果我们再收到次品，我们将不得不找另外的供应商提供满足我们高水准的产品。我确信您能给我一个满意的答复。)

Dear Ms Foster

I write regarding the recent purchase of shirt from your store on 8 May 2004.(Polite introction - reason for writing the complaint)

I recently washed the shirt in cool water. However, when I removed the shirt from the washing machine the shirt was stretched out of shape, and no longer fits.(The facts)

I called your store yesterday and spoke to department head, Mr. Fox, who was rather rude on the phone and informed me that I am not able to get a replacement shirt as it was purchased at a reced price. I have been a loyal customer for many years, and until this incident never had complaints. I therefore feel disappointed to be treated in such a manner.(The facts)

I would, however, be perfectly satisfied if you would kindly replace the shirt or refund my money.(Polite ending - say what you want the reader to do)

I look forward to your early reply.(Polite ending)

Your sincerely

Alan Biltong

(我写此信是关于2004年5月8日从你的商店购买的衬衫的事。我最近在冷水中清洗了衬衫。然而当我把衬衫从洗衣机里拿出来后发现衬衫伸长变了，而且不再合适了。我昨天给你们商店打了电话，与你们部门的头福克斯说了此事。福克斯先生在电话中非常粗暴并且告诉我不能换衬衫，因为我在打折的时候买的。很多年来我一直是你们忠诚的顾客，并且在这件事情发生前从未有过投诉。因此我对你们对我的方式非常失望。如果你能给我换衬衫或者退款我将非常高兴。盼望你的回函。)

投诉某种错误

Dear Sir or Madam

With reference to your invoice No. DH/600622 of 5 June 2004, we must point out that you seem to have made an error. Your invoice states that the consignment contained 300 bowls and your delivery contained only 300 bowls also, but in fact we placed the order for 500 bowls.

We should be obliged if you could investigate these matters as soon as possible and let us have your comments.

Your sincerely

(根据您2004年6月5日的装货清单(单号DH/600622))，我们必须指出您可能犯了一个错误。您的装货清单些的事300个碗，并且您发送的货物也是300个碗。但实际上我们定了500个碗。我们要求您迅速调查此事并且告知我们您的建议。)

投诉某种服务

Dear Sir or Madam

I am writing to express my dissatisfaction with the service I received while staying at your hotel ring my vacation between the 1st and 5th of May.

Although your hotel is rated as a five star, I found that the rooms were not cleaned on a daily basis, and that my bed was made up only every five days.The food in the restaurant was similarly disappointing . Not only was it extremely overpriced, but the quality was very poor. I was therefore forced to have to eat out in local restaurants.

I trust you will take my complaints seriously, and make every effort to improve your service in the future. I would also greatly appreciate a discount on my bill(receipt enclosed).

I look forward to hearing from you.

Your faithfully

(我些此信表达我对5月1日至5日度假期间在您的饭店所得到的服务很不满意。 虽然贵饭店是5星级，但是我发现你们并不是每天清扫客房，而且没个5天才收拾一次床铺。饭店里的餐厅的饭菜也一样糟糕。饭菜不仅价格贵而且质量很差，因此我不得不在饭店外面当地的餐馆用餐。我相信你们会认证考虑我的投诉，并尽最大的努力在将来提高你们的服务。如果您能给我上次的账单打个这我将不胜感激(随信附上收据)。盘我方您的来函。)

投诉信常用套话

->有礼貌地说明所犯错误或指出问题

I am writing to complain about...

I write to express my concern/dissatisfaction about...

I would like to express my disappointment about...

We have received your(invoice/consignment)...

With reference to your invoice of ... I must point out...

According to... , the correct figure is....

On checking the goods, we discovered that 200 radios were missing. Your invoice states that the consignment contains radios, but in fact...

->要求对方采取何种措施

I will appreciate anything you can do to help me.

I trust you will take my complaints seriously.

I would, however, be perfectly satisfied if you would kindly replace the item or refund my money, whichever is more convenient.

We should be obliged if you could investigate these matters.

We should be thankful if you could give us a refund for the faulty goods.

We shall appreciate very much if you could replace the damaged goods by Tuesday.

->盼望对方回复

I look forward to hearing from you soon.

I look forward to hearing from you at your earliest convenience.

I look forward to your early reply.

投诉信常用套话

1.投诉信手段用一般现在时。

2.中间段用一般正在进行时和一般过去时。

3.结束段用将来时。

4.人称用第一人称。

⑩ 英语投诉信怎么写

投诉信 英语 作文 常考的一个类型，下面就是我给大家带来的英语投诉信怎么写，希望大家喜欢！

英语投诉信怎么写

假如你是李华，上周从一网店购买了一个（网络）路由器，使用过程中发现有网络经常掉线，WIFI信号不稳定等问题，为此你给网店的售后客服写一封信，要求更换产品或全额退款。

注意：1. 词数为100左右；

2. 可适当增加细节，以使行文连贯。

参考词汇：路由器router 服务器server 掉线lose connection to 稳定的stable

[谋篇布局]

应用文的实际用途决定了其语言要简洁明了。主要有三个原则，即proper（恰当）、 precise（精确）和polite（礼貌）。具体要求体现为：需开门见山， 文章 一开始就要表明意图；行文逻辑清晰、目标明确；语气要恰如其分，注意语言的正式和礼貌，遵循交际原则。

高考书面表达多以日常生活场景为基础。在扩充细节的时候，同学们要结合平时的生活积累，在符合常识的基础上，充分发挥 想象力 。

投诉信作为英语文体的一种，目的是解决问题，比如消费利益受损、正常生活和工作受到干扰等。内容可包括：说明投诉的原因并表达遗憾；实事求是地阐述问题发生的经过；指出问题引起的后果；提出批评及处理意见，要求对方采取 措施 。此外，语气注意要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能人身攻击。

[常用表达]

开头常用句式

I am writing to you to complain about ...

I am writing to express my dissatisfaction/disappointment/concern about ...

I am writing to inform you that I am dissatisfied with ...

I feel sorry to trouble you but I am afraid that I have to make a complaint about ...

I wish to draw your attention to the problem/fault ...

I regret to inform that ...

结尾段常用句式

I will appreciate it very much if you could ...

I look forward to your dealing with these problems without delay.

I hope you will consider my suggestions and improve the situation as best as you can.

We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.

I hope you can give me a satisfying reply and deal with this matter reasonably.

I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.

其他常用句式

The reason for my dissatisfaction lies/consists in ...

Under these circumstances， I find it difficult to ...

For one thing ...， for another ...

Therefore， I hope to change for another ... or declare a refund.

I received such poor service that I felt I should bring it to your attention.

习作一

Dear Sir or Madam，

I am writing to you to complain about the router which I bought last week from the internet.

I found some problems ring I use it. First， I can’t find the servers when I looking through the news. Second， it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while， it come to be fine.

Because of the problems， I require to full require or change a new one. If you can change a new one， it will be the most wonderful way to solve these problems.

I’m looking forward to hearing from you.

Yours sincerely，

Li Hua

这是一篇中低档习作，得分18。其优点是：

1. 作者运用了衔接词，观点清晰，层次分明。

2. 活学活用了一些 短语 ，如because of， after a while， look forward to， look through。

不足之处是：

1. 存在简单单词拼写错误。如：lose过去式应为lost；information是不可数名词，复数的形式不加s。

2. 时态、语态混乱。在第2段描述产品问题时，应统一用过去时态。如第2段第2句应改为I couldn’t connect the server when I was looking through the news. it was often losed connection to应改为it often lost connection to。

3. 中式英语过多，还有一些表达错误：第2段中的... ring I use it应改为when I used it；it come to be fine应改为it turned out to be fine；第三段的I require to full refund应改为I require a full refund.

习作二

Dear Sir or Madam，

I am writing to you to complain about the poor quality of the router I bought from your store last week.

Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. While I was searching for some information on the internet， it lost connection to server frequently， which annoyed me greatly. What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience.

Therefore， I would be grateful if you could replace it with a new one as soon as possible. If not properly settled， a full refund would be acceptable as well. Thank you for taking it into consideration， and I’m looking forward to your early reply.

Yours sincerely，

Li Hua

这是一篇高档习作，得分23。

1. 要点齐全，细节补充合理。第2段实事求是地阐述产品问题，逻辑清晰，有条有理。第3段提出解决建议，语气郑重礼貌，不卑不亢。

2. 亮点词汇短语表达运用得当。如：seem to have done， out of order， arise， search for， put sb. to great inconvenience， take sth. into consideration.

3. 长短句并存，句式灵活多样，文章节奏感强，语用能力突出。如：

Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. （现在分词完成式作状语）

What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience. （主语从句+非限定定语从句+现在分词作结果状语）

If not properly settled， a full refund would be acceptable. （条件状语从句的省略）