Ⅰ 關於飯店投訴的小短文（英語）
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
譯文
親愛的先生：
我寫這封信是為了讓你知道你們一個員工的服務態度。我收到你們上個月的話費單後發現有些計算錯誤，我覺得我被多收了兩個國際長途費用。
但當我打電話詢問客服部門時，接電話的女孩態度非常粗魯。一方面她總是打斷我的話，另一方面她甚至說錯誤在我。這樣對待客戶的態度實在讓人難以接受。
我建議對這個女孩進行懲罰，另外告訴該如何對待客戶。我希望她能向我正式道歉。
請早日回復。
真摯的：堂娜
http://..com/question/25903763.html?si=5
http://..com/question/79742463.html
Ⅱ 英文餐廳投訴作文要求250字左右.懇請英語高手幫助.好的話,另外加分,麻煩啦.
Last Saturday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manager of the restaurant and offer your suggestions on this problem
Dear manager,
I was a guest/customer at your restaurant last Saturday. I wish to refer you to the incident that happened that day, calling for your immediate attention to the matter.
It shocked me when I found a fly in a dish in the middle of our meal. I could hardly bear it. I felt sick. If it happens again, I am convinced that no one will come to eat here any more. It is advisable for you to tidy up/ clean up your kitchen as soon as possible.
Please give me your immediate attention to this matter.
Sincerely yours,
***
Ⅲ 英文作文關於投訴餐廳
Dear Sir or Madam,
I am writing to inform you that I hope you can inspect the service of your restaurant.If you convince.
I am dissatisfied with waiter beacuse of his impolite behavior.For one thing,we came into the restaurant for seveal minutes,he gave someone a ring all the while and refuse to talk with me.For another,He eat our food by stealth.
I hope you will give e attention to this matter.Thank you~
Sincerely yours,
XX
Ⅳ 求一篇餐廳中處理顧客投訴的情景對話英語
客人:
Hey, waiter, come here.
嘿，服務員，過來。
服務員:
What is the matter,sir?
怎麼了，先生？
客人:
I have a complaint. Please ask your manager here.
我要投訴，找你們經理來。
服務員:
Sir, is there anything
unsatisfying?
先生，有什麼地方不滿意嗎？
客人:
Look at the
soup, there is a fly floating over it.
看這湯，上面漂著一隻蒼蠅。
服務員:
That is impossible, I have
checked it carefully.
不可能啊，我仔細檢查過了呀。
客人:
Anyway,
I want to see your manager.
不管怎樣，我要見你們經理。
服務員:
OK, I go to find our manager.
好，我去找經理。
客人:
I need you give me a reasonable explanation.
我需要你們給我個合理的解釋。
服務員:
We will, please wait a moment.
會的，請稍等。
Ⅳ 如何解決餐廳客戶投訴問題英文三分鍾對話的
關於上錯菜的投拆(complains about the wrong order)
G: Waiter. This isn』t what I
ordered!
侍應生。這不是我點的菜！
W: I』m very sorry, sir. What was your
order?
真對不起，先生。您點的是什麽？
G: I ordered a Shrimp Curry, not Beef
Curry.
我點的是咖哩鮮蝦，不是咖哩牛肉！
W: I see, sir. I』ll bring you some at
once.
我明白了，先生。馬上給您送來。
W: Your curry, sir. I』m very sorry for the
mistake.
您的咖哩，先生。抱歉弄錯了。
G: Yes, please be more careful in the
future!
嗯，今後可要當心點！
W: I will, sire. I hope you enjoy your
meal.
我會的，先生。請慢用。
關於上菜過慢的抱怨(complains about a late order)
G:
Waiter. I ordered my meal at least thirty minutes ago and it still hasn』t
come.
Why is it taking so long?
侍應生，我至少在三十分鍾前點的菜，到現在還沒來。為什麽要這麽久？
W: I』m
very sorry, sir. I』ll check your order with the
Chef.
真對不起，先生。我會和主廚核對您點的菜。
G: Please do any hurry up! I』ve got an
appointment in fifteen minutes.
請快一點！十五分鍾後我有個約會。
W: Just a moment,
please
請稍等。
(brings order上菜)
W: Your meal, sir. We』re very sorry for
the delay. Please enjoy your lunch.
先生，您的菜。抱歉耽擱了。請享用您的午餐。
沉著應對
1.
當你聽不懂客人的意思時: 對不起,我不明白,讓我找我們領班/經理幫您的忙
I』m sorry .I
don』t understand .May I ask the captain /Manager to help you .
2.
當你不明白客人的意思時: 對不起,我不明白,您可以讓我看看嗎
I』m sorry .i don』t understand ,Will you please
show me that.
3. 當客人提出的要求,你不能答允時,說:非常抱歉,我們不允許這樣做的
I』m terribly sorry .we
are not permitted to do this.
4. 在婉拒客人的要求時,說: 恐怕不行,很遺憾
I』m afraid not
,unfortunately.
5. 當客人向你致謝時,說: 很高興為您服務,或請別客氣/很樂意效勞
My pleasure ./You are
welcome/Glad to be of service
6. 能答應客人的要求時.可迅速答應時: 當然可以先生/太太 我馬上拿來先生/太太
立刻辦
Certainly, sir/madam. I』ll go and get it right away, sir/madam Yes
sir/madam.
7. 不能答應客人的要求致歉時: 非常抱歉.恐怕我們沒有
I』m sorry .we don』t
have…..
用電話詢問遺失物件時的英語會話
G:Is that the Coffee Shop?
請問是咖啡廳嗎？
W:Yes,
it is. May I help you?
是的，需要我效勞嗎？
G:Yes. I had breakfast in your
restaurant this morning and left my glasses there. Have your found
them?
我今天早上在貴餐廳用餐時把眼鏡遺落在那邊。您們有沒看到？
W:May I have your name,
please?
請問您貴姓？
G:Yes, it』s Talbot.
我姓台伯。
W:Could you describe
them, please?
請描述那副眼鏡的外形好嗎？
G:Yes, they are a pair of brown ladies horn
rimmed glasses with blur tinted lenses.
好的，那是一副色角質鏡框女用眼鏡，藍色鏡片。
W:Could
you hold the line, please? I』ll check for you.
請不要掛斷好嗎？我查查看。
W:I』m very
sorry to have kept you waiting. We have found your glasses,
ma』am.
勞您久等了。我們找到您的眼鏡了，太太。
G:Wonderful. I』ll come to pick it
up.
太好了，我會過來取回。
W:Could you come to the Cashier』s Desk at the
entrance?
請到入口處的出納台拿好嗎？
G:Fine. Thank you very
much.
好的。謝謝您。
W:You』re welcome,
ma』am.
不客氣。
請客人稍候時的英語會話
Dialogue: W = Waiter 服務生G = Guest
客人
W: Good evening, sir. Welcome to Lichang Seafood Restaurant.
先生，晚上好，歡迎光臨黎昌海鮮大酒樓。
G: Good evening. 早。
W: How many persons,
please?請問有幾位？
G: A table for three, please. 三位。
W: I』m afraid all our
tables are taken, sir. Would you mind to wait a while?
先生，恐怕所有的位子都坐滿了。您介意等到有空位嗎？
G: Well, how long will it take？ 要等多久？
W: I』m not
sure. But we』ll get a table ready as fast as we can. 我不確定。但我們會盡快幫您把位子准備好。
G:
OK, then I』ll wait. 好吧，我等一會兒。
W: May I have your name, please? 請問貴姓？
G:
Yes, It『s Anderson. 安德生。
W: Mr. Anderson. Thank you. Could you take a seat
over there and I will call you when the table is ready.
謝謝您，安德生先生。要不要到那邊坐，有空位時我再叫您。
G: Fine. Please don』t forget! 好的。請別忘了！
W: I
won』t, sir. (a table becomes vacant) 先生，不會的。（有一張空桌時）
W: We have a table for
you now, Mr. Anderson. This way, please. 先生，現在有位子了。這邊請。謝謝您的等候。
G: That』s ok.
沒關系。
Ⅵ 關於在西餐廳不愉快的用餐的投訴信英語作文
Dear boss,
Thank you for reading my letter.
Last Sunday is my classmate Mary's brithday.We went to your restaurant so as to celebrated Mary's brithday.But your restaurant was not good than I expected.We couldn't tolerate that restaurant at all.The service was really bad and the food was awful.The most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.
We complained about the food , the hygiene and the the service to the waiter.But his attitude was very pride and he ignored us.It was really provoking! Finally ,the waiter drove us away.How dare he was!
All of us were very angry.I am doubt that whether I would come to your restaurant or not.
Yours,
Liming
親愛的老闆
謝謝你看我的信。
上星期我的同學瑪麗生日，大家去你的餐廳慶祝.但那家餐廳比我想像中差.我們完全無法忍受這個餐廳.服務真的很差，食物很難吃.最讓人無法忍受的是這家餐廳的衛生情況很嚇人.我們感到非常的惡心.
我們對員工投訴了餐廳的食物衛生以及服務.但是他的態度非常的傲慢並且無視我們.這真是太令人氣憤!最後，我們還被侍應趕走了。他竟然敢這么做!
我們都非常的生氣.我很懷疑,我會不會再到你的餐廳吃飯.
黎明
希望幫到你.有什麼問題可以找我.請記得採納..祝學業進步
Ⅶ 餐廳投訴信英文怎麼寫
餐廳英語:餐廳必備英語口語和常識
Have you got a table for two, please?
請問您有兩個人的桌子嗎？
Have you booked a table?
您預定餐桌了嗎？
Have you made a reservation?
您預定了嗎？
smoking or non-smoking?
吸煙區還是非吸煙區？
Would you like something to drink?
您想喝什麼？
Would you like to see the menu?
您需要看菜單嗎？
點菜就餐的典型次序是：找一張桌子坐下－看菜單－點菜－付錢－離開。英語語言的表達基本上也是依照次順序。「訂餐」在英文中有兩種說法，即to book a table 和 make a reservation。在英國以及在其它很多國家，餐廳一般劃分為吸煙區和非吸煙區。一進餐廳，服務員會主動征詢客人的意見，然後引領客人前往所選擇的區域就餐。
Excuse me, could I see the menu, please?
打攪一下，我能看看菜單嗎？
Are you ready to order?
您現在可以點餐嗎？
first course/stasters
第一道菜／開胃菜
maincourse
主菜
dessert
甜食
Could I have the bill, please?
請拿賬單來，好嗎？
How would you like to pay?
請問您怎樣付款？
在西餐廳就餐，菜單一般由三類不同的菜別組成。the first course或者starters是指第一道菜，往往是湯、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips是魚和炸土豆條，它同「roast beef and york shir pudding——牛肉布丁」、 「shepherd spie——牧羊人的餡餅」一樣，都是典型的英國傳統菜餚。最後一道是甜食——或冷或熱，但都是甜的。西方飲食習慣是先吃鹹的，後吃甜的。西餐菜單名目繁多，有時不易讀懂。遇到這種情況，可以請服務員解釋一下。
我覺得這些能夠幫助你！
Ⅷ 英文作文關於投訴餐廳 對餐廳的不滿!
Dear Sir or Madam,
I am writing to inform you that I hope you can inspect the service of your restaurant.If you convince.
I am dissatisfied with waiter beacuse of his impolite behavior.For one thing,we came into the restaurant for seveal minutes,he gave someone a ring all the while and refuse to talk with me.For another,He eat our food by stealth.
I hope you will give e attention to this matter.Thank you~
Sincerely yours,
XX