1. 美國有沒有消費者協會之類的,投訴機構
可以向BBB進行投訴,BBB全稱為Better Business Bureau,中文譯為「商業改進會」,該機構類似於國內的消費者協會。雖然BBB在法律上無權處理被投訴的公司,但它關於公司及慈善機構的資信報告及欺詐警示,是許多消費者在做消費選擇時的重量級參考。因此企業通常願意對投訴到BBB的事項作出積極回應,以維護其良好聲譽。當從在BBB留有大量未結案投訴的公司購買產品時,須十分慎重。
下面是如何在BBB投訴的教程
1.點擊官網進入BBB首頁,選擇USA Site
2.選擇 For consumers(消費者)
3.點擊:File a Complaint(提交一份投訴)
4.點擊:Start your complaint(開始填寫投訴)
5.選擇投訴類別
6.找到投訴的商家
7.點擊商家名稱繼續
8.選擇商家地址,如不確定可以選擇總部
9.點擊continue
10.點擊submit,提交投訴
11.填寫個人信息,紅色文字欄都是必填項,填好後點擊Next
12.選擇地址
13.對投訴進行分類
投訴,往往是退款,錯發、漏發等原因。
所以在選擇投訴大類的時候,可以選擇:Customers Service Issues (客服問題)
此類選擇:None of Above Customers Service Complaint Issues (其他問題)
接著點擊 Next
14.最後一步,填寫投訴內容,請注意下面幾點:
(1)在投訴內容中,需要把購買日期,投訴的問題,下單日期,訂單號,支付方式等內容
(2)選擇處理方式一定要仔細,如果申請退款,選擇 refund
(3)填寫認為最好的解決方式,不能漏填
完成好,請點擊「Submit」
15.提交成功,請記住投訴編號,以後可通過此編號查詢投訴的進展情況
2. 在美國遇到消費欺詐該怎樣投訴呢
如果有消費問題抄與商家溝通無法解決,那麼你可以向BBB進行投訴,BBB全稱為Better Business Bureau,中文譯為「商業改進會」,網址是:http://www.bbb.org,該機構類似於國內的消費者協會。雖然BBB在法律上無權處理被投訴的公司,但它關於公司及慈善機構的資信報告及欺詐警示,是許多消費者在做消費選擇時的重量級參考。因此企業通常願意對投訴到BBB的事項作出積極回應,以維護其良好聲譽。當從在BBB留有大量未結案投訴的公司購買產品時,須十分慎重。
3. 急~求一篇英語投訴信,題目是投訴快遞公司超時未發貨 強調合同和時間
英文投訴信如下,供您參考 (最好根據自己的實際情況,可以考慮用谷歌翻譯修正一下。
Dear Sir/Madam,
I recently bought something from your website and sent to a freight fowarder called XX-XX (此處填轉運的英文名稱) asking them to send to my relatives who are in China.
But by now, the parcel still didnt' arrive. During this period, I have
sent many emails to them asking them to send asap, but without any
positive feedback.
I have a lot of friends who also used this forwarder; they have suffered
the same problems. From the information I know, there might be hundreds
or even thousands victims.
I am afraid this company might be a cheater who is using US territory to cheat buyers' property and money.
I have written to BBB and other US agency who might help on this case.
If there is still no help, I am going to report this crime.
I am writing this email to you to inform about this dishonest and
cheating behaviors, hoping you to block this forwarder to prevent them
from further cheating.
This forwarder's full information is as below:
(此處填這個無良轉運的英文名稱) (freight forwarder)
2401 Ogletown Rd (suite number is different for identifying different buyer),
Newark, Delaware, 19711.
More buyers might write you emails about similar problems. Please block this address to prevent more cheating to happen.
Thanks.
你的姓名拼音
轉過來的,如果有用,請給分,謝謝!
4. fedex在美國加州寄到紐約不是本人簽收,現在收件人說沒有收到,應該怎麼追究
請聯邦快遞提供簽收記錄,追究聯邦的責任。