❶ 如何回復投訴郵件英文
How to respond to complaints
❷ 面對外國客戶對樣品的投訴，如何回復比較好（英語）
We are deeply sorry to bring you the inconvenience,we are trying to figure the problem out,and will reply you ASAP
我們對給你們帶來的不便深感對不起，我們正在努力排查問題，並會盡快回復你們
(別上1樓當，全是罵人的話）
❸ 如何回復客人投訴質量問題 英語
喔 還有一件事 目前我在學的ABC天卞口語的外教才和我提過，其實要掌握好英語是不難的；必須需要個符合的學習空間跟實習口語對象，最關鍵就是外教水平，歐美人士比東南亞好很多，口語標准才行，堅決逐日練習口語，1 on 1針對性教學就有更.好.的進步幅度。上完課仍要重復溫習課堂音頻 更可以加深印象..如果真的無對象可練習的狀況下，只能去 VOA或BBC獲取課余教材閱讀 多說、多練、多問、多聽、多讀 一下子口語就加強起來，學習成長是必定突飛猛進的。我也經常遇到客人折扣問題 首先你要震的住你要先叫客人把照片拍過來 確認下是否存在的問題 這個很關鍵其次你要勇於承認 不要找任何托詞 該道歉的要道歉 要先和客人坦白 如果是質量的問題 你們會承擔責任在講一些你們自己的苦衷. 查看更多答案
❹ 外貿客人投訴回復郵件 英文怎麼說
外貿客人投訴回復郵件
Foreign trade guest complaints reply message
外貿客人投訴回專復郵屬件
Foreign trade guest complaints reply message
❺ 回復顧客投訴的英語作文
到底投訴的是什復么事情啊？
無論什麼制原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下來要針對具體事情答復的
……
最後表示感謝
thank you for reading!
sincerely yours XXX
❻ 英語處怎樣回復一個顧客的投訴信件
Sample Letter #1
Thank you for your letter alerting us to the problem you have been having with our store in Springfield. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' concerns very quickly, so what you have experienced is inexcusable.
I have spoken with our manager in Springfield and have instructed him to give you a full refund plus 20% off your next purchase. I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our holiday help more thoroughly.
I wish you an enjoyable holiday season.
Sample Letter #2
I certainly understand your frustration at being sent the wrong order last week and realize that you need some of your order immediately to satisfy demand. I hope the merchandise we rushed to you on Monday arrived in time to get you past the crisis.
Please accept my sincere apologies. We will make every effort to see that this never happens again. We appreciate your business and will do everything we can to serve your needs.
Sample Letter #3
I agree that John Doe's newest CD is a poor excuse for music; other critics say the same. Still, you purchased the CD, opened the jewel box, and kept it for at least two weeks; consequently, I am sorry, but I cannot give you the requested refund. You might go to one of the used CD exchange stores in town and trade it for something more to your liking. I value your business and I am sorry, but I cannot exchange CD's simply because the music is bad.
❼ 回復一封飯店顧客的投訴信(英文回復)
到底投訴的是什麼事情啊？
無論什麼原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下來要針對具體事情答專復的
……
最後屬表示感謝
thank you for reading!
sincerely yours XXX
❽ 用英語回復投訴信！！！急！！！請英語好的高手幫幫忙
Mr. Paul to provide goods to delay the inconvenience caused to our company, the company therefore sent a complaint letter to him, requiring compliance with the Treaty and the integrity of, and prior to October 10 so that the goods reach their destination, or on the abolition of purchase orders.
百分之百對！內容
❾ 投訴信的英文回復信 大堂經理
投訴信
&
回復信
投訴信寫作基本套路：
Dear
首段：表明寫作意圖以及與收信人的相關性；
中間段：寫明原因，提出具體方案，並且希望得到解決；
結尾段：希望得到回復，並且表示感謝
投訴信寫作模板：
Dear Sir or Madam:
I am very happy that
„„
, but it is a pity to inform you that
„„
Generally
speaking/I
must
explain
the
main
reason
for
my
disappointment.
Firstly
„„
.
Secondly,
„„
.
Last but not least,
„„
These problems have affected my normal life, to remedy this situation/address these
problems, I suggest making the following changes. Before I take any further actions, I
do hope you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming
投訴信寫作可用句型：
※
We would like to draw your attention to something you have obviously
failed to
notice.
※
There are some problems with
„
that I wish to bring to attention.
※
I am writing to express my concern/dissatisfaction/disappointment about
※
To remedy/rectify the matter/situation, I suggest making the following changes.
※
To
improve
the
situation/solve
the
problem,
it
is
advisable
for
you
to
take
the
following measures.
※
I hope that it will review its management system, with the view to providing better
service to the public.
模擬題
1
：
Directions:
You
bought
a
digital
camera
in
a
store
last
week,
and
you
have
found
that
there
is
something wrong with it. Write a letter to the store manager to explain the problem,
express your complaints and suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use
「
Li Ming
」
instead.
Do not write the address.
Sample
：
Dear Manager,
I am writing to express my disappointment about
the quality of the digital camera I
bought last Friday at your store.
During the five days the camera has been
in my possession
, problems have emerged
one after another.
For one thing,
the screen is always black,
making
the camera no
different from a traditional one.
For another,
the battery is distressing
as
it supports
the camera
』
s operation for only two hours.
These problems have affected my normal life. Therefore,
I wish to exchange it for
another
camera or declare
a
refund.
Before
I
take
any further
actions,
I
do hope
you will take this matter into consideration seriously.
I am looking forward to hearing from you soon.
Yours sincerely,
Li Ming