投訴英語文

① 求 史上最完美投訴 的英語原文

這個是全文

Dear Mr Branson,
REF: Mum to Heathrow 7th December 2008
I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.
Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at thehands of your corporation.
Look at this Richard. Just look at it:

I know it looks like a baaji but it's in custard Richard, custard. It must be the pudding. Well you'll be fascinated to hear that it wasn't custard. It was a sour gel with a clear oil on top. It』s only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter. Perhaps the meal on the left might be the desert after all.
Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started desert before the main course, a sponge shaft would be the least of my worries. So lets peel back the tin-foil on the main dish and see what's on offer.
I'll try and explain how this felt. Imagine being a twelve year old boy Richard. Now imagine it's Christmas morning and you're sat their with your final present to open. It's a big one, and you know what it is. It's that Goodmans stereo you picked out the catalogue and wrote to Santa about. Only you open the present and it's not in there. It's your hamster Richard. It's your hamster in the box and it's not breathing. That's how I felt when I peeled back the foil and saw this:

Now I know what you're thinking. You're thinking it's more of that Baaji custard. I admit I thought the same too, but no. It's mustard Richard. MUSTARD. More mustard than any man could consume in a month. On the left we have a piece of broccoli and some peppers in a brown glue-like oil and on the right the chef had prepared some mashed potato. The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird.
Once it was regurgitated it was clearly then blended and mixed with a bit of mustard. Everybody likes a bit of mustard Richard.
By now I was actually starting to feel a little hypoglycaemic. I needed a sugar hit. Luckily there was a small cookie provided. It had caught my eye earlier e to it's baffling presentation:

It appears to be in an evidence bag from the scene of a crime. A CRIME AGAINST BLOODY COOKING. Either that or some sort of back-street underground cookie, purchased off a gun-toting maniac high on his own supply of yeast. You certainly wouldn』t want to be caught carrying one of these through customs. Imagine biting into a piece of brass Richard. That would be softer on the teeth than the specimen above.
I was exhausted. All I wanted to do was relax but obviously I had to sit with that mess in front of me for half an hour. I swear the sponge shafts moved at one point.
Once cleared, I decided to relax with a bit of your world-famous onboard entertainment. I switched it on:

I apologise for the quality of the photo, it's just it was incredibly hard to capture Boris Johnson's face through the flickering white lines running up and down the screen. Perhaps it would be better on another channel:

Is that Ray Liotta? A question I found myself asking over and over again throughout the gruelling half-hour I attempted to watch the film like this. After that I switched off. I'd had enough. I was the hungriest I'd been in my alt life and I had a splitting headache from squinting at a crackling screen.
My only option was to simply stare at the seat in front and wait for either food, or sleep. Neither came for an incredibly long time. But when it did it surpassed my wildest expectations:

Yes! It's another crime-scene cookie. Only this time you nk it in the white stuff.
Richard. What is that white stuff? It looked like it was going to be yoghurt. It finally dawned on me what it was after staring at it. It was a mixture between the Baaji custard and the Mustard sauce. It reminded me of my first week at university. I had overheard that you could make a drink by mixing vodka and refreshers. I lied to my new friends and told them I'd done it loads of times. When I attempted to make the drink in a big bowl it formed a cheese Richard, a cheese. That cheese looked a lot like your baaji-mustard.
So that was that Richard. I didn't eat a bloody thing. My only question is: How can you live like this? I can't imagine what dinner round your house is like, it must be like something out of a nature documentary.
As I said at the start I love your brand, I really do. It's just a shame such a simple thing could bring it crashing to it's knees and begging for sustenance.
Yours Sincererly,
Oliver Beale

② 英語投訴信範文 急...........!!!!!!!!!!

（（這里有篇
refund
claim
letter，是範文來的，你可以看一下～～
你給出5分，我幫你找到個很好的範文，應該夠意思了吧～～如果需要我結合你的情況寫一篇完整的東西，希望提高懸賞。））
Dear
Retailer:
I
am
writing
to
request
a
full
refund
of
my
tuition
fee
of
$220
for
the
extension
course,
"History
of
Macroeconomics"
that
began
on
February
10th,
2003.
As
noted
in
the
requirements
of
"Tuition
Refund"
section
of
the
University
Student
Manual,
I
have
withdrawn
from
the
course
within
the
six-week
time
limit.
A

of
that
withdrawal
slip
is
attached.
Unfortunately,
ill
health
has
proscribed
continuing
my
ecation
at
this
time.
In
support
of
this
claim,
I've
attached
a
letter
from
my
physician,
Dr.
Holmes,
where
he
notes
that
he
has
advised
me
to
limit
my
physical
activities,
and
feels
that
my
illness
is
such
that
I
should
not
continue
traveling
to
the
school
at
this
time.
If
you
require
any
further
information
from
me,
feel
free
to
contact
me
at
[address]
or
[phone
number].
I
appreciate
your
prompt
attention
to
this
matter
and
look
forward
to
receiving
the
full
refund.
Sincerely,
[Name]

③ 英文投訴信格式

英文投訴信格式

生意不可能總是一帆風順，不管企業多麼細心、精心地處理業務往來，事故還是難以避免：貨物可能送錯了地方，可能在運輸中受損或者延遲，等等，各種情況都可能發生。

當發生事故的時候，如果只是一些很快就能得到解決的小問題（比如保險、保證或是其他合同條款），一封日常投訴信就完全可以了。

由於這些小問題一般不會遭到對方的反對，日常投訴信只要清楚、明了、簡要就行。下面是寫日常投訴信所遵循的法則：

右上角：日期

左上角：稱呼

正文：

第一段：表明自己的'身份，說明寫信目的，因何事投訴何人或機構。

第二段：具體闡述投訴的內容和投訴的理由。

第三段：提出解決建議並期望盡快解決，表示感謝。

右下角：署名

1、開頭就提出要求。

2、詳細解釋此要求的原因。

3、結尾要表示感謝對方的合作。

英文投訴信範文 （一）

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model. It you refer to our original order （see the attached）， you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity （120 items） of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

英文投訴信範文 （二）

School Polluted

No. 1 Middle School

March 5, 1997

Dear Editor,

Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.

But great changes have taken place since a chemical works was built near our school two years ago. It proces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

It＇s time for us to take steps to protect our surroundings and prevent them from being polluted.

Yours ever,

Wang Hong

④ 投訴信英文範文作文怎麼寫

英語投訴信，相信外貿員也許會從客戶那邊收到呢?下面是我給大家整理的投訴信英文 範文 ，供大家參閱!
投訴信英文範文 1
Dear Sir or Madam,

I am writing to make a complaint against your bad delivery service.

I』m afraid that the enclosed CD player doesn』t work.It is the third one I』ve got to return this month.

Other than the three I』ve had to return recently,I』ve always found your procts to be excellent.I would be grateful if you could send a replacement and refund my postage.

I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.

Sincerely,

Wang Hua
投訴信英文範文 2
Dear Sir or Madam,

I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.

To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.

Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

Yours sincerely,

Zhang Wei
投訴信英文範文 3
Dear Sir:

With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。

The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be e to careless handling at some stage prior to packing。

We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。

Yours sincerely，

Li Ming
投訴信英文範文 4
Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。

After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃。

This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。

Yours faithfully，

Li Ming
投訴信英文範文 5
Dear Mr。 Chang:

On September 10， our order for 280 women's cotton sweaters was ly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。

We had the case investigated immediately， and the result shows the damage was e to improper packing， for which the suppliers are definitely responsible。

Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conct investigation at your end and reply to us。

Sincerely yours，

Li Ming

看過投訴信英文範文 的人還看了：

1. 大學英語投訴信範文

2. 商務英語投訴信範文

3. 投訴信範文高中英語作文

4. 高中英語作文投訴信範文

5. BEC英語寫作技巧:投訴信的寫作模板範文

⑤ 英語投訴信參考範文

下面是我整理的英語投訴信參考範文，以供大家學習參考。

英語投訴信範文之一：

Dear Sir or Madam,

I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.

To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.

Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

Yours sincerely,

Zhang Wei

英語投訴信範文之二：

Dear Sir：

With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be e to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely，

Li Ming

英語投訴信範文之三：

Dear Mr. Chang：

On September 10，our order for 280 women's cotton sweaters was ly received，but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately，and the result shows the damage was e to improper packing，for which the suppliers are definitely responsible.

Needless to say，we have suffered a great loss from this，as we cannot sell the sweaters in this condition to our customers. We ask you to conct investigation at your end and reply to us.

Sincerely yours，

Li Ming

英語投訴信範文之四：

[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using Li Ming instead.

Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperture range from 0℃ to 9℃。

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration.

Yours faithfully，

Li Ming

[文章點評]

這封投訴信可以說寫得非常好，結構很清晰，第一段首先肯定對方按時送貨上門的做法，隨後簡述冰箱出了問題。第二段說明具體問題，第三段提出要求。

⑥ 英語投訴信的寫作格式及模板

商務英語 信函是國際商務活動的重要交流手段,而商務英語投訴信又是其中不可或缺的一種類型。以下是我整理的一些投訴信模板，希望對 英語學習 者有幫助。

投訴信

(1)開頭： 自我介紹 ，交代投訴內容，表明本信的目的和要求。

(2)正文：說明情況，講清利害，分析利弊。告訴對方你因此受到的傷害或不便，提出解決問題的建議，表明希望如何處理。

(3)結尾：表達希望問題得到迅速恰當解決的強烈願望，希望盡快得到滿意的答復。

投訴信經典句型歸納

(1)It is a great pity that we find there is something wrong with…

(2)Would you please let me know whether or not you can…as soon as possible?

(3)I hope that my problem will get your kind consideration.

(4)I am sure there are technical or manmade errors involved.

(5)l hope you can make an investigation into this matter as soon as possible.

(6)I hope I can get my refund as soon as possible.我希望能盡快收到退款。

(7)I am writing to make a complaint about…

(8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities.

(9)One annoying aspect of your service is…

(10)I have been pleased with your services for years，but now I feel very disappointed.

(11)I would like to draw your attention to the problem/fault…

(12)I am writing to inform you that I find…unsatisfactory.

(13)I wish to express my dissatisfaction/disappointment about…

(14)It would be highly appreciated if you could…

(15)I trust you will take my complaints seriously and…

SAMPLE WRITING

Directions:

You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you.

Write a letter to the Accommodation Officer at the college and:

1) ask for a new room next term,

2) you would prefer a single room,

3) explain your reasons.

Dear Sir or Madam,

I am writing to express/ dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.

I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.

To solve this difficulty/ improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.

Yours sincerely,

Li Ming

投訴信的結構

(1)開頭：自我介紹，交代投訴內容，表明本信的目的和要求。

(2)正文：說明情況，講清利害，分析利弊。告訴對方你因此受到的傷害或不便，提出解決問題的建議，表明希望如何處理。

(3)結尾：表達希望問題得到迅速恰當解決的強烈願望，希望盡快得到滿意的答復。

二. 投訴信經典句型歸納

(1)It is a great pity that we find there is something wrong with… 令人非常遺憾的是我們發現……有問題。

(2)Would you please let me know whether or not you can…as soon as possible? 你們是否可以告知我能不能盡快……

(3)I hope that my problem will get your kind consideration。我希望您能考慮一下我的問題。

(4)I am sure there are technical or manmade errors involved.我確信出現了技術或人為的錯誤。

(5)l hope you can make an investigation into this matter as soon as possible.我希望你們能盡快調查此事。

(6)I hope I can get my refund as soon as possible.我希望能盡快收到退款。

(7)I am writing to make a complaint about… 我寫信是為了投訴……

(8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities. 如果此事不能妥善解決，我將要求退還支付款項，或者向有關部門投訴。

(9)One annoying aspect of your service is… 你們的服務項目中一個令人不滿的地方是……

(10)I have been pleased with your services for years，but now I feel very disappointed. 多年來我一直很滿意你們的服務，但現在我非常失望。

(11)I would like to draw your attention to the problem/fault… 我想讓您知道這個問題/錯誤……

(12)I am writing to inform you that I find…unsatisfactory. 我寫信是為了告訴你，我發現……令人非常不滿意。

(13)I wish to express my dissatisfaction/disappointment about… 我想表達我對……的不滿/失望。

(14)It would be highly appreciated if you could… 如果你能……我將萬分感謝。

(15)I trust you will take my complaints seriously and… 我相信你會認真對待我的投訴，並且……

三.投訴信參考 範文 ：

Directions:

You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you.

Write a letter to the Accommodation Officer at the college and:

1) ask for a new room next term,

2) you would prefer a single room,

3) explain your reasons.

Don’t sign your own name at the end of your letter, using“Li Ming”instead.

Dear Sir or Madam,

I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.

I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.

To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.

Yours sincerely,

⑦ 英語投訴信的格式

英語投訴信的格式如下：

1、右上角：日期。

2、左上角：稱呼。

3、正文：

第一段：表明自己的身份，說明寫信目的，因何事投訴何人或機構。

第二段：具體闡述投訴的內容和投訴的理由。

第三段：提出解決建議並期望盡快解決，表示感謝。

4、右下角：署名。

投訴信注意事項

應當明確寫投訴信需要如實反映的情況：姓名、聯系電話等相關信息；被投訴者的有關信息，名稱、地址、聯系方式等；投訴的事實和理由；具體賠償要求；與事實有關的真實證據，例如各種票據、合同等。

寫信的第一個標題是「申訴書」。在寫投訴者相關資料後，一定要保證資料的真實性，且不能錯誤。確認投訴者的資料正確後，再填寫被投訴者的相關資料，同時必須確認無誤，否則你的申訴就是無效的。

⑧ 高中英語作文投訴信模板及範文

英語作文是對學生綜合能力考核最徹底的一類題型,對單詞的掌握、對語法的熟悉程度、譴詞造句的能力都會在寫作文的水平中體現的一覽無余。下面，是我為你整理的高中英語作文投訴信模板及範文，希望對你有幫助!

高中英語作文投訴信模板及範文篇1

Dear manager,

你好經理：

I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.

我寫這封信給你是為了投訴昨天下午我在你店購買的電腦。那台電腦有問題。這讓我非常不開心。

The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.

我把它拿到辦公室後電腦不能正常關機。我點擊關閉按鈕，這機器似乎沒有響應。它讓我很惱火。

It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.

很明顯的在你賣給我之前你沒有仔細檢查電腦。我認為你們商店應該為賣我的有缺陷的電腦承擔全部責任。我要你給我一個滿意的答復。我希望你能盡快給回我的錢。

Sincerely yours,

Jack

傑克

高中英語作文投訴信模板及範文篇2

Dear Customer Service Representative,

I am writing to comp[ain about the bad delivery service of your company.

The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.

In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.

I would appreciate anything you can do to help us in this matter.

Yours truly,

(Signature)

高中英語作文投訴信模板

Dear ______,

①I am ______(自我介紹). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.

③The reason for my dissatisfaction is ______(總體介紹). ④In the first place, ______(抱怨的第一個方面). ⑤In addition, ______(抱怨的第二個方面). ⑥Under these circumstances, I find it ______(感覺)to______(抱怨的方面給你帶來的後果).

⑦I appreciate it very much if you could ______(提出建議和請求), preferably ______(進一步的要求), and I would like to have this matter settled by ______(設定解決事情最後期限). ⑧Thank you for your consideration and I will be looking forward to your reply.

⑨ BEC英語寫作技巧：投訴信的寫作模板範文

投訴信是顧客或客戶為了維護自己的權利或者因為對某事不滿而寫的一種信。你有時可以把投訴信寄給報社，但通常你會把信寄給你所投訴公司的負責人。下面是我整理的投訴信的寫作模板範文，以供大家學習參考。

示例

投訴信雖然是抱怨某事，但他的開頭方式應該有禮貌，這樣才能給人們一個好印象。另外一個要記住讀投訴信的人未必是犯了個錯誤的人。

投訴信的結構

Introction - Reason for writing the complaint

開始段： 寫投訴信的原因

Main body - a. The necessary details: where you bought it, when and what the problem is. b. why you are complaining

主段： a. 一些必要的細節： 你在哪裡，什麼時候購買了此產品，並且此產品有何種問題。 b. 你為什麼要投訴。

Conclusion - Say what you want the reader to do.

結束段： 說明你希望讀到這封信的人怎麼做

投訴某產品

Dear Mr. Astor

We have used your company as a supplier to our electric goods for ten years and until recently the quality of your procts has always been good.

However, on 4 May 2004, we took delivery of some radios which was of extremely poor quality. Many radios were damaged. We cannot sell them to our customers.

I do hope that such a delivery will not be repeated and that your suppliers to us in the future will again be of high quality. If, however, we receive any further faulty procts from you, we will be obliged to find another supplier to provider us with goods which meet our own high standards. I am sure you will be able to provide us with goods which meet our own high standards .I am sure you will be able to provide us with a satisfactory explanation.

Your sincerely

(我們公司把你們公司作為我們電器商店的供應商已經10年了。直到最近你們的產品質量一直很好。然而，我們在2004年5月4日收到的一些收音機質量極差，很多收音機壞了。我們不能可能在賣給我們的客戶。我真的希望這種情況不再發生，並且希望你們將來所提供產品的質量還會提高。如果我們再收到次品，我們將不得不找另外的供應商提供滿足我們高水準的產品。我確信您能給我一個滿意的答復。)

Dear Ms Foster

I write regarding the recent purchase of shirt from your store on 8 May 2004.(Polite introction - reason for writing the complaint)

I recently washed the shirt in cool water. However, when I removed the shirt from the washing machine the shirt was stretched out of shape, and no longer fits.(The facts)

I called your store yesterday and spoke to department head, Mr. Fox, who was rather rude on the phone and informed me that I am not able to get a replacement shirt as it was purchased at a reced price. I have been a loyal customer for many years, and until this incident never had complaints. I therefore feel disappointed to be treated in such a manner.(The facts)

I would, however, be perfectly satisfied if you would kindly replace the shirt or refund my money.(Polite ending - say what you want the reader to do)

I look forward to your early reply.(Polite ending)

Your sincerely

Alan Biltong

(我寫此信是關於2004年5月8日從你的商店購買的襯衫的事。我最近在冷水中清洗了襯衫。然而當我把襯衫從洗衣機里拿出來後發現襯衫伸長變了，而且不再合適了。我昨天給你們商店打了電話，與你們部門的頭福克斯說了此事。福克斯先生在電話中非常粗暴並且告訴我不能換襯衫，因為我在打折的時候買的。很多年來我一直是你們忠誠的顧客，並且在這件事情發生前從未有過投訴。因此我對你們對我的方式非常失望。如果你能給我換襯衫或者退款我將非常高興。盼望你的回函。)

投訴某種錯誤

Dear Sir or Madam

With reference to your invoice No. DH/600622 of 5 June 2004, we must point out that you seem to have made an error. Your invoice states that the consignment contained 300 bowls and your delivery contained only 300 bowls also, but in fact we placed the order for 500 bowls.

We should be obliged if you could investigate these matters as soon as possible and let us have your comments.

Your sincerely

(根據您2004年6月5日的裝貨清單(單號DH/600622))，我們必須指出您可能犯了一個錯誤。您的裝貨清單些的事300個碗，並且您發送的貨物也是300個碗。但實際上我們定了500個碗。我們要求您迅速調查此事並且告知我們您的建議。)

投訴某種服務

Dear Sir or Madam

I am writing to express my dissatisfaction with the service I received while staying at your hotel ring my vacation between the 1st and 5th of May.

Although your hotel is rated as a five star, I found that the rooms were not cleaned on a daily basis, and that my bed was made up only every five days.The food in the restaurant was similarly disappointing . Not only was it extremely overpriced, but the quality was very poor. I was therefore forced to have to eat out in local restaurants.

I trust you will take my complaints seriously, and make every effort to improve your service in the future. I would also greatly appreciate a discount on my bill(receipt enclosed).

I look forward to hearing from you.

Your faithfully

(我些此信表達我對5月1日至5日度假期間在您的飯店所得到的服務很不滿意。 雖然貴飯店是5星級，但是我發現你們並不是每天清掃客房，而且沒個5天才收拾一次床鋪。飯店裡的餐廳的飯菜也一樣糟糕。飯菜不僅價格貴而且質量很差，因此我不得不在飯店外面當地的餐館用餐。我相信你們會認證考慮我的投訴，並盡最大的努力在將來提高你們的服務。如果您能給我上次的賬單打個這我將不勝感激(隨信附上收據)。盤我方您的來函。)

投訴信常用套話

->有禮貌地說明所犯錯誤或指出問題

I am writing to complain about...

I write to express my concern/dissatisfaction about...

I would like to express my disappointment about...

We have received your(invoice/consignment)...

With reference to your invoice of ... I must point out...

According to... , the correct figure is....

On checking the goods, we discovered that 200 radios were missing. Your invoice states that the consignment contains radios, but in fact...

->要求對方採取何種措施

I will appreciate anything you can do to help me.

I trust you will take my complaints seriously.

I would, however, be perfectly satisfied if you would kindly replace the item or refund my money, whichever is more convenient.

We should be obliged if you could investigate these matters.

We should be thankful if you could give us a refund for the faulty goods.

We shall appreciate very much if you could replace the damaged goods by Tuesday.

->盼望對方回復

I look forward to hearing from you soon.

I look forward to hearing from you at your earliest convenience.

I look forward to your early reply.

投訴信常用套話

1.投訴信手段用一般現在時。

2.中間段用一般正在進行時和一般過去時。

3.結束段用將來時。

4.人稱用第一人稱。

⑩ 英語投訴信怎麼寫

投訴信 英語 作文 常考的一個類型，下面就是我給大家帶來的英語投訴信怎麼寫，希望大家喜歡！

英語投訴信怎麼寫

假如你是李華，上周從一網店購買了一個（網路）路由器，使用過程中發現有網路經常掉線，WIFI信號不穩定等問題，為此你給網店的售後客服寫一封信，要求更換產品或全額退款。

注意：1. 詞數為100左右；

2. 可適當增加細節，以使行文連貫。

參考詞彙：路由器router 伺服器server 掉線lose connection to 穩定的stable

[謀篇布局]

應用文的實際用途決定了其語言要簡潔明了。主要有三個原則，即proper（恰當）、 precise（精確）和polite（禮貌）。具體要求體現為：需開門見山， 文章 一開始就要表明意圖；行文邏輯清晰、目標明確；語氣要恰如其分，注意語言的正式和禮貌，遵循交際原則。

高考書面表達多以日常生活場景為基礎。在擴充細節的時候，同學們要結合平時的生活積累，在符合常識的基礎上，充分發揮 想像力 。

投訴信作為英語文體的一種，目的是解決問題，比如消費利益受損、正常生活和工作受到干擾等。內容可包括：說明投訴的原因並表達遺憾；實事求是地闡述問題發生的經過；指出問題引起的後果；提出批評及處理意見，要求對方採取 措施 。此外，語氣注意要冷靜、鄭重、剋制，不必過於禮貌。但也要就事論事，不能人身攻擊。

[常用表達]

開頭常用句式

I am writing to you to complain about ...

I am writing to express my dissatisfaction/disappointment/concern about ...

I am writing to inform you that I am dissatisfied with ...

I feel sorry to trouble you but I am afraid that I have to make a complaint about ...

I wish to draw your attention to the problem/fault ...

I regret to inform that ...

結尾段常用句式

I will appreciate it very much if you could ...

I look forward to your dealing with these problems without delay.

I hope you will consider my suggestions and improve the situation as best as you can.

We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.

I hope you can give me a satisfying reply and deal with this matter reasonably.

I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.

其他常用句式

The reason for my dissatisfaction lies/consists in ...

Under these circumstances， I find it difficult to ...

For one thing ...， for another ...

Therefore， I hope to change for another ... or declare a refund.

I received such poor service that I felt I should bring it to your attention.

習作一

Dear Sir or Madam，

I am writing to you to complain about the router which I bought last week from the internet.

I found some problems ring I use it. First， I can』t find the servers when I looking through the news. Second， it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn』t stable. Sometimes it lose connection to the server in a second. After a while， it come to be fine.

Because of the problems， I require to full require or change a new one. If you can change a new one， it will be the most wonderful way to solve these problems.

I』m looking forward to hearing from you.

Yours sincerely，

Li Hua

這是一篇中低檔習作，得分18。其優點是：

1. 作者運用了銜接詞，觀點清晰，層次分明。

2. 活學活用了一些 短語 ，如because of， after a while， look forward to， look through。

不足之處是：

1. 存在簡單單詞拼寫錯誤。如：lose過去式應為lost；information是不可數名詞，復數的形式不加s。

2. 時態、語態混亂。在第2段描述產品問題時，應統一用過去時態。如第2段第2句應改為I couldn』t connect the server when I was looking through the news. it was often losed connection to應改為it often lost connection to。

3. 中式英語過多，還有一些表達錯誤：第2段中的... ring I use it應改為when I used it；it come to be fine應改為it turned out to be fine；第三段的I require to full refund應改為I require a full refund.

習作二

Dear Sir or Madam，

I am writing to you to complain about the poor quality of the router I bought from your store last week.

Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. While I was searching for some information on the internet， it lost connection to server frequently， which annoyed me greatly. What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience.

Therefore， I would be grateful if you could replace it with a new one as soon as possible. If not properly settled， a full refund would be acceptable as well. Thank you for taking it into consideration， and I』m looking forward to your early reply.

Yours sincerely，

Li Hua

這是一篇高檔習作，得分23。

1. 要點齊全，細節補充合理。第2段實事求是地闡述產品問題，邏輯清晰，有條有理。第3段提出解決建議，語氣鄭重禮貌，不卑不亢。

2. 亮點詞彙短語表達運用得當。如：seem to have done， out of order， arise， search for， put sb. to great inconvenience， take sth. into consideration.

3. 長短句並存，句式靈活多樣，文章節奏感強，語用能力突出。如：

Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. （現在分詞完成式作狀語）

What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience. （主語從句+非限定定語從句+現在分詞作結果狀語）

If not properly settled， a full refund would be acceptable. （條件狀語從句的省略）